Privacy Policy

Privacy Policy

Updated 3/31/2025

This Privacy Policy (the “Policy”) explains how and why JDCR, LLC d/b/a Common Cents NC (collectively, “we”, “us” or “our”) collect, store, use, disclose, share, or otherwise process your personal information and applies to all aspects of this site and its subordinate web pages. This includes information you provide us through use of the https://commoncentsnc.com website (the “Site”) and all other interactions with or through other interactions with us (collectively, the “Services”). Except as noted, this policy is not applicable to information gathered or provided to us pursuant to other specific agreements.

1. Personal Information We Collect

To provide our Services and enhance your experience, we may collect the following categories of personal information:

  • Identifiers: This may include your name, address, email address, telephone number, IP address, cookies and other similar online identifiers.
  • Internet or other electronic network activity: This may include your browser type, browser identifier, session information, site navigation data, and other similar information (collected via the use of cookies, and other similar tracking technologies).
  • Geolocation data: This may include your approximate location inferred from IP address or interaction with geotargeted ads.
  • Commercial information: This may include coin order request forms, web forms, inventory forms, contracts, purchase invoices, records of services purchased and/or considered, payment information, and business contact information.
  • Audio, electronic, visual, thermal, olfactory, or similar information: This may include audio data gathered during phone calls and photos/videos uploaded by our customers.

2. Sources of Personal Information We Collect

We collect personal information from the following sources:

Directly from you. We collect personal information directly from you when you provide it to us, for example, when you submit a request to us; subscribe to email updates; upload or submit any content or other material to engage the Services we provide; or request information or contact us with inquiries for the Services we provide or via email, SMS, chat, or other electronic contact means.

Indirectly from you. We may automatically collect personal information from you when you visit the Site through the use of tracking technologies or by other passive means. This “passively collected” information helps us to improve our offerings and allows us to ensure our Services work as designed and in a way that meets your expectations. Some examples include:

  • Log Information. Through the use of analytics tools, such as Google Analytics, we may automatically record information that your browser or mobile device sends when you access our Site. This information may include information such as your device type, browser language, your computer operating system, your mobile device and mobile operating system, the name of your internet service provider or your mobile carrier, the date, and time of your request, etc.
  • Cookies and Similar Tracking Technologies. When you visit or access the Site, we may utilize cookies (small text files containing a string of characters sent to your computer) or similar tracking technologies that uniquely identify your browser to track your activity and hold certain information. Cookies can be necessary for website navigation and performance, or used for advertising. We use the following types of cookies:
    • Necessary Cookies help you navigate on our websites and access certain features. For example, these cookies make sure your cart is saved during all the steps of your checkout process.
    • Functional Cookies are there so we can give you an even smoother customer experience.
    • Performance Cookies help us to understand the behavior of our visitors on our websites. This enables us to keep improving our Services and the Site.
    • Customer Interaction Cookies are used for you to express your opinion. We love to know what you think about our Services. These cookies will enable you to like or recommend us on social media and to engage with our chat program.
    • Advertising/Targeting Cookies will remember your product and buying preferences. These cookies enable us to share what you like with our advertisers. So if you are browsing the internet or using a social media app the advertisements you see can be more relevant to your preferences.

Most web browsers accept cookies automatically but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable all cookies, you may not be able to use some features of our websites.

From third parties. We may collect Personal Information about you from third parties, either at your request or for our business purposes. These third-party sources vary, but could include the following:

  • Technical Service Partners. From time to time, we work with third-party service providers to enhance our Site and the Services. Our technical service partners provide website hosting, marketing, website usage analytics, advertising, and maintenance services. Many of these categories overlap with the passively collected personal information described above. In working with our service providers, we may share personal information with them and receive personal information back from them so that we may improve the Services.
  • Payment Processor. We use a primary third party to process your payments – PayPal Holdings, Inc. This third-party solution is integrated into the Site so you may not always realize the information is not stored by us.

3. How We Use Personal Information

We process your personal information for the following purposes:

  • To provide and manage our Services, including facilitating transactions.
  • To comply with legal obligations, such as anti-money laundering laws.
  • To enhance functionality and security.
  • To communicate with you regarding transactions or account issues.
  • To personalize your experience and provide targeted advertising.
  • To analyze and improve our Services.
  • To analyze and improve our Site.
  • To provide testimonial, review, and/or commentary you have provided about our Services.
  • To provide Services and/or meet all contractual obligations.

We do not share, rent, buy, sell, trade, or otherwise give your personal information with any third-party except to the extent necessary to provide information to you or as stated in this Privacy Policy. We do, however, reserve the right to disclose anonymous data to third parties in our sole discretion. We also may use this information in the aggregate to analyze website usage, as well as for offerings such as, but not limited to, products, programs, or services.

4. How We Disclose Personal Information

We may share your personal information with the following categories of third parties:

  • Service Providers: Vendors assisting with payment processing, hosting, cloud computing, data analytics, and customer support.
  • Regulatory Authorities: To comply with legal requirements.
  • Business Transfers: During mergers, acquisitions, or sales of assets.

We do not share, rent, buy, sell, trade, or otherwise give your personal information with any third-party except to the extent necessary to provide information to you or as stated in this Privacy Policy.

5. Children’s Information

Our Services are not directed at individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us.

6. Additional Notices

Text & SMS Communications:

  1. Transactional SMS/Text Messaging: If you have provided us with a phone number and indicate your consent to receive text messages specific to us or our business partners contacting you by text message with informational updates, appointment reminders, notifications, and transactional messages, you can reply “HELP” at any time to get our contact information or “STOP” to opt-out of receiving further text messages; however, we are held harmless for any missed appointments or poor customer experience and outcomes as a result of opting out of these messages.
  2. Marketing & Promotional SMS/Text Messaging: If you have provided us with a phone number and indicate your consent to receive text messages specific to us or our business partners contacting you by text message with promotional or marketing information related to relevant services that we offer, you may opt-out of receiving those communications by following the prompts within text messages to take certain actions. For example, you can reply “HELP” at any time to get our contact information or “STOP” to opt-out of receiving further text messages.

Email Communications:

If you have provided us with an email address, we or our business partners may email you information about relevant products and services. You may opt-out of receiving those communications by following the “unsubscribe” instructions that are included in those emails.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

7. Changes to This Privacy Policy

We reserve the right to update this Policy. Changes will be posted on our website with the most recent date of the policy featured at the top of the page on the Site.

8. Contact Us

If you have questions, contact us:

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